If you are having issues with getting your Marker (the microphone) to work with your Swivl try some of these steps
Is it charged fully?
If the light on the side of the Marker is flashing red then it is low on battery and needs to be charged.
Is it connected to the base?
If the light on the side of the Marker is solid red, then it needs to be paired with the base.
Pairing the marker to the Swivl base
Follow the directions in the image below to pair/re-pair your Marker to the base unit
Swivl Setup >