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Using Feature Codes

FeatureAccess CodeResult
Call WaitingOn *43
Off #43
Allows you to answer a second incoming call while remaining on the first call. Activates or deactivates the service for all calls. Press *70 then Dial to turn off only the last incoming number.
Call Park/RetrievePark *68 Retrieve *88Allows you to place a call on hold at one phone and pick up the call on another phone. Parks the call until you retrieve the call.
Call ReturnOn *69Redials last incoming phone number.
Do Not Disturb (DND)On *78
Off *79
Allows you to ignore the incoming call. Sends incoming call to voice mail.
Priority Call (Diversion Inhibitor)On *80Prevents the redirected call from being redirected again by the called party. Overrides a line that is on Call Forward.
Directed Call PickupOn *97Allows you to answer a ringing call from a specified extension.
Call PickupOn *98Connects you to the longest ringing phone in your call pickup group.
Clear Call Message Waiting Indicator (MWI)On *99Clears message indicator lamp on your phone.
Call Forwarding AlwaysOn *72
Off *73
Enter phone number where calls should be sent. Call Forwarding Always allows you to forward all your incoming calls to a different phone number, such as your home office or cell phone.
Call Forwarding Always to Voice MailOn *21
Off #21
Calls are sent to your voice mail.
Call Forwarding BusyOn *90
Off *91
Enter phone number where calls should be sent. Call Forwarding Busy allows you to forward all your incoming calls to a different phone number if your phone is currently busy. Use this service when you would rather have a secretary or co-worker receive the call instead of the caller being sent to your voice mail.
Call Forwarding Busy to Voice MailOn *40
Off #40
Missed calls are forwarded to your voice mail.
Call Forwarding No AnswerOn *92
Off *93
Enter phone number where calls should be sent. Call Forwarding No Answer allows you to forward all your calls to a different phone number when you do not answer your phone. Use this service when you would rather have a secretary or co-worker receive the call instead of the caller being sent to your voice mail if you miss the call.
Call Forwarding No Answer to Voice MailOn *41
Off #41
Missed calls are forwarded to your voice mail.
Last Number RedialOn *66Last number you dialed is redialed.
Music On Hold per-Call DeactivationOn *60Allows you to enable/disable music while a party is on-hold. Can be set for per-call or on persistent basis. Ideal for conference calls.
Direct Voice Mail TransferOn *55Transfers a call directly to your or another caller’s voice mail.
No Answer TimerOn *610Allows you to set the number of rings before a call is forwarded. Press a key to identify the number of rings you want before the No Answer message is activated.
 

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